Orasa Shirley Patterson is a senior AML compliance analyst at Citigroup in Tampa, Florida. Patterson supports the Periodic Transaction Review (PTR) by analyzing transactions and transaction patterns related to Foreign Correspondent Bank client activity. Patterson assists in boosting the robust KYC processes, ensuring Citi’s compliance with regulatory requirements and expectations.

Prior to joining Citigroup, Patterson worked in the insurance industry as an auto underwriting service specialist with State Farm Insurance in DuPont, Washington. While maintaining customer information, Patterson researched and cleared any discrepancies found for clients, enabling the processing of the underwritten policies. In her work, Patterson created and processed a variety of reports to ensure compliance with state and federal laws.

Patterson also worked as a call agent at EnBW Energie Baden-Wuerttemberg AG Karlsruhe, the third largest utility company in Germany. She contributed to enhanced customer satisfaction by addressing and remediating contractual barriers at the onset of energy market liberalization in Germany.

Patterson holds a BS (Magna Cum Laude) in Accounting and Business Administration. She is working on her MS in Homeland Security Management. Patterson speaks Thai and is fluent in English and German. She is an active member of ACAMS.