Machine learning, a powerful subset of artificial intelligence, and robotic process automation (RPA) have shown promise in addressing various automation opportunities that can benefit the financial services industry. In the Bank Secrecy Act/anti-money laundering world, financial institutions (FIs) are burdened with compliance requirements and growing...

Countries have long fought financial crime by relying on financial institutions (FIs) to identify and report suspicious transactions. This system is largely ineffective because it rarely provides useful real-time feedback—a reality that is giving way to a more collaborative approach. This challenge is starting to...

According to the site Malaphor, quandrum is a word combining ‘quandary’ (dilemma) and ‘conundrum’ (a puzzle).1 When finding a workable solution between customer due diligence (CDD) requirements, the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA), compliance becomes a puzzle...